FAQ

FAQ

Popular Questions

Booking a rental is easy! Simply visit our website and navigate to the booking section. Choose your desired rental items, select your preferred dates, and proceed to checkout. You can also give us a call to book over the phone.

We offer a wide variety of beach and bike equipment. You can chose from a variety of different variations to suite your needs.

On the first day of your rental

We start all deliveries at 8:30 am so there is a high probability your bikes will be delivered BEFORE the 4pm start time listed on your rental.

Bikes will be delivered by the end of the day on the date you have selected for the rental.

On the last day of your rental

We will begin to pick up bikes as early as 8am.

         – At the end of your rental please leave your bikes locked in the same location that they were delivered.

 

Your safety is our top priority. All of our rental equipment undergoes regular maintenance and safety checks to ensure they are in excellent condition. Additionally, our staff provides thorough instructions on how to properly use the equipment, and we provide safety gear such as helmets and life jackets as needed.

We understand that plans can change. If you need to cancel your rental, please contact us as soon as possible. Cancellations must be made 48 hours in advance of the reservation date to receive a full refund.  We do not offer refunds for weather related reasons. However, we strive to accommodate our customers and will work with you to find a suitable solution.

You can reach our customer support team by phone at (843) 894-7171 during our business hours. You can also send us an email at [email protected], and we’ll get back to you as soon as possible. Alternatively, you can fill out the contact form on our website, and we’ll respond to your inquiry promptly.